iShopping.pk is committed to providing our customers with the best possible shopping experience. We want you to be completely satisfied with your purchase, so we offer a hassle-free return and refund policy.
Return Policy
You can return most items purchased on iShopping.pk within 7 days of delivery for a full refund. Items must be in their original packaging and in resalable condition. To initiate a return, please contact our customer support team via email or chat. Once your return request is approved, you will receive a return shipping label. You will be responsible for the cost of return shipping.
Refund Policy
Once we receive your returned item and inspect it for any damage or missing components, we will process your refund within 2-3 business days. The refund will be issued to the original payment method used for the purchase.
Exceptions to Return and Refund Policy
The following items are not eligible for return or refund:
- Items that have been used or damaged
- Items that are missing original packaging or components
- Items that are not in resalable condition
- Custom-made or personalized items
- Gift cards
- Digital downloads
Exchange Policy
If you want to exchange an item for a different size, color, or style, you can do so within 7 days of delivery. Please contact our customer support team via email or chat to initiate an exchange. You will be responsible for the cost of shipping the exchanged item back to us.
Warranty Policy
iShopping.pk offers a warranty on most products sold on our website. The warranty period varies depending on the product manufacturer. To make a warranty claim, please contact the product manufacturer directly.
Contact Us
If you have any questions about our return, refund, exchange, or warranty policies, please contact our customer support team via email or chat.
We hope this information is helpful. Thank you for shopping at iShopping.pk!